These are the Reviews From Around the Web about Prima Seal Waterproofing Singapore

Google Rating
4.7
Sabrina Ng
Sabrina Ng
08:29 02 Nov 18
The team is efficient in solving my problem. Happy to recommend to anyone who needs waterproofing service.
Ana Custodio
Ana Custodio
03:21 16 Oct 18
Highly recommended. They were very efficient and reliable. All "paper works" were processed and done electronically. Prompt and professional with their responses. The waterproofing worked and the water retest from HDB passed. yey! we were spared from fully renovating our toilet which would have brought unnecessary inconvenience and help us saved money. Thank you!read more
Ashraful Haque
Ashraful Haque
19:43 14 Oct 18
They came down a few times to make sure the water leakage issues are solved. There have effective solutions for both plumbing issues and waterpoofing issues. Highly recommended for their dedicated efforts to make sure everything is done. Keep it up.read more
Abdus Salam
Abdus Salam
05:36 12 Oct 18
Prima Seal were one of the few companies that we talked to and they impressed us with their professional attitude. Our bathroom leaking issue is especially tricky but thankfully they were committed and made sure the problem is solved. Thanks!read more
H Yyr
H Yyr
08:51 28 Aug 18
We got a Passed today after HIP re-watertesting.I highly recommend Prima Seal as Jason and his team managed to rectify my mum's masterbedroom leaking problem - which failed months earlier for the HIP watertesting.Thank you Prima Seal.Regard, Dread more
HweeHiang Tay
HweeHiang Tay
09:10 03 Aug 18
My common toilet failed the HDB HIP water test and I did not want to hack my toilet to rectify the water leakage problem. After having read many good reviews and also getting specific information from Prima Seal's website, I decided to engage them to help me.My water leakage problem was a bit challenging and it took three treatments to finally rectify it and help me pass the HDB HIP water test. Throughout the process, Jason and his team were patient, committed and provided professional advice and competent service. The workers who carried out the treatments were polite and efficient, and always kept the place clean after finishing their work.I would highly recommend Prima Seal if you need a reliable company to help you with your water leakage problem!read more
Gerhard Schonstein
Gerhard Schonstein
08:44 04 Mar 18
Right from signing-in the contract for our flat - we got a Water (soi) flat.The day we singed - heavy rain, 2 days after moving in - the first flooding because one tubing of a water heater was loose. Two years later the warm water tubing of the bathroom burst and as the sink was sealed of by the developer we got ca 4000l water flooding our living room.A few weeks later we found out that we could see water marks on the false ceiling of our kitchen and some other places. The roof got repaired by the Condo Management - but the water marks of the kitchen became larger. At the same time when we saw water dropping on the kitchen floor, (after careful analyses) coming from our balcony above, we got the information that there was a water dripping in the master-bedroom below of our roof garden. We started to search round to rectify the problems - but with the answers of the first contractors who came and looked at them we did not get a reasonable problem solution.Then I found Prima Seal via the Internet search and Jason Kuah analyzedour situation and we got for both problems a solution. The roof garden - 5 Layers Waterproofing with Fiberglass worked immediately but our upper balcony above the kitchen was too extreme damaged over time and the leaking started again a few weeks later. After one extreme heavy rain the water burst through and the kitchen was under water. Prima Seal arranged the rectification with quite some extra work including applying a new concrete layer to stop the water flow and as we saw two months later that that now worked they fixed the big hole of the artificial kitchen ceiling very nicely including painting of the damaged area Summary: Analyses of the problems - very good with personalized solution. Nice After-sales-support till the problem got solvedWould wish other contractors would do the sameGerhardread more
Sia Swee Min
Sia Swee Min
00:17 20 Dec 17
Professional and good job done by Michael and his team. Keep my kitchen area clean after the waterproofing. Achieved the result we want by passing the HIP water-retest. Will not hesitate to recommend their services to others. Thank you.read more
K T
K T
08:58 15 Nov 17
Communication was easy, appointments punctual, and work competently done. Workers were polite and careful to clean up when they were done. Passed HDB's test. Grateful for the service.read more
Erik Lai
Erik Lai
23:03 03 Oct 17
Great services. Provide very good advise on what type of waterproofing available. Very fast and efficient. Very easy to communicate and book appointment for viewing, waterproofing works and also follow ups during waterproofing test.Very friendly workers.read more
See All Reviews Write a review
Sabrina Ng
Sabrina Ng
08:29 02 Nov 18
The team is efficient in solving my problem. Happy to recommend to anyone who needs waterproofing service.
Ana Custodio
Ana Custodio
03:21 16 Oct 18
Highly recommended. They were very efficient and reliable. All "paper works" were processed and done electronically. Prompt and professional with their responses. The waterproofing worked and the water retest from HDB passed. yey! we were spared from fully renovating our toilet which would have brought unnecessary inconvenience and help us saved money. Thank you!read more
Ashraful Haque
Ashraful Haque
19:43 14 Oct 18
They came down a few times to make sure the water leakage issues are solved. There have effective solutions for both plumbing issues and waterpoofing issues. Highly recommended for their dedicated efforts to make sure everything is done. Keep it up.read more
Abdus Salam
Abdus Salam
05:36 12 Oct 18
Prima Seal were one of the few companies that we talked to and they impressed us with their professional attitude. Our bathroom leaking issue is especially tricky but thankfully they were committed and made sure the problem is solved. Thanks!read more
H Yyr
H Yyr
08:51 28 Aug 18
We got a Passed today after HIP re-watertesting.I highly recommend Prima Seal as Jason and his team managed to rectify my mum's masterbedroom leaking problem - which failed months earlier for the HIP watertesting.Thank you Prima Seal.Regard, Dread more
HweeHiang Tay
HweeHiang Tay
09:10 03 Aug 18
My common toilet failed the HDB HIP water test and I did not want to hack my toilet to rectify the water leakage problem. After having read many good reviews and also getting specific information from Prima Seal's website, I decided to engage them to help me.My water leakage problem was a bit challenging and it took three treatments to finally rectify it and help me pass the HDB HIP water test. Throughout the process, Jason and his team were patient, committed and provided professional advice and competent service. The workers who carried out the treatments were polite and efficient, and always kept the place clean after finishing their work.I would highly recommend Prima Seal if you need a reliable company to help you with your water leakage problem!read more
Gerhard Schonstein
Gerhard Schonstein
08:44 04 Mar 18
Right from signing-in the contract for our flat - we got a Water (soi) flat.The day we singed - heavy rain, 2 days after moving in - the first flooding because one tubing of a water heater was loose. Two years later the warm water tubing of the bathroom burst and as the sink was sealed of by the developer we got ca 4000l water flooding our living room.A few weeks later we found out that we could see water marks on the false ceiling of our kitchen and some other places. The roof got repaired by the Condo Management - but the water marks of the kitchen became larger. At the same time when we saw water dropping on the kitchen floor, (after careful analyses) coming from our balcony above, we got the information that there was a water dripping in the master-bedroom below of our roof garden. We started to search round to rectify the problems - but with the answers of the first contractors who came and looked at them we did not get a reasonable problem solution.Then I found Prima Seal via the Internet search and Jason Kuah analyzedour situation and we got for both problems a solution. The roof garden - 5 Layers Waterproofing with Fiberglass worked immediately but our upper balcony above the kitchen was too extreme damaged over time and the leaking started again a few weeks later. After one extreme heavy rain the water burst through and the kitchen was under water. Prima Seal arranged the rectification with quite some extra work including applying a new concrete layer to stop the water flow and as we saw two months later that that now worked they fixed the big hole of the artificial kitchen ceiling very nicely including painting of the damaged area Summary: Analyses of the problems - very good with personalized solution. Nice After-sales-support till the problem got solvedWould wish other contractors would do the sameGerhardread more
Sia Swee Min
Sia Swee Min
00:17 20 Dec 17
Professional and good job done by Michael and his team. Keep my kitchen area clean after the waterproofing. Achieved the result we want by passing the HIP water-retest. Will not hesitate to recommend their services to others. Thank you.read more
K T
K T
08:58 15 Nov 17
Communication was easy, appointments punctual, and work competently done. Workers were polite and careful to clean up when they were done. Passed HDB's test. Grateful for the service.read more
Erik Lai
Erik Lai
23:03 03 Oct 17
Great services. Provide very good advise on what type of waterproofing available. Very fast and efficient. Very easy to communicate and book appointment for viewing, waterproofing works and also follow ups during waterproofing test.Very friendly workers.read more
Facebook Rating
4.8
Prima Seal Waterproofing
4.8
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Hwee Hiang
Hwee Hiang
2018-08-03T09:30:17+0000
My common toilet failed the HDB HIP water test and I did not want to hack my toilet to rectify the water leakage problem. After having read many good reviews and also getting specific information from Prima Seal's website, I decided to engage them to help me.My water leakage problem was a bit challenging and it took three treatments to finally rectify it and help me pass the HDB HIP water test. Throughout the process, Jason and his team were patient, committed and provided professional advice and competent service. The workers who carried out the treatments were polite and efficient, and always kept the place clean after finishing their work.I would highly recommend Prima Seal if you need a reliable company to help you with your water leakage problem!read more
Claire Ong Shu Fern
Claire Ong Shu Fern
2018-04-18T01:05:39+0000
I engaged Prima Seal Waterproofing to do my kitchen’s toilet flooring on 12 Mar 2018. Their service is wonderful! Punctual, polite and job done nicely! Jason from Prima Seal is the person whom I liasie with all the while in this project. He is helpful and will explained patiencely to me when I have doubts or problems as this is the first time I am doing this and I know nuts about it. Yesterday, 17 April 2018, HIP (HDB upgrading project team) came to my house to do the waterproofing test and guess what, we passed with flying colours! Thank you, Prima Seal and Jason for all the help. Good Job and well done!read more
Rick Ee
Rick Ee
2018-03-21T08:00:37+0000
My master bedroom toilet failed the water test in the recent HIP program by HDB. Contacted Prima Seal n had prompt attention n service. Service provided was very professional. The gentleman called “Ghana” who did the application of treatment was responsible, professional n thorough. He did a very good job and cleaned up after treatment was done. HDB came to redo the water leakage test after Prima Seal’s treatment n we passed the test. So thankful that no hacking n resurfacing of new tiles is needed as Prima Seal successfully solved the water leakage problem. Thank u Ernest n your team of professional people for the job well done. From Mei of Yishun Ring Road, Blk 238.read more
Joe Rha
Joe Rha
2018-02-04T23:59:01+0000
Happy CNY to all. Prima Seal has managed to solve the leaks. My case is more complicated and takes a few tries to stop the leak. The staffs are very fast in answering any queries. The slot in weekends are harder to book, and the neighbor and us are usually is only free on weekends. Needed both neighbor and us to be around when works are done. Overall is a good experience.read more
Andy Lo
Andy Lo
2017-11-20T03:36:54+0000
Neighbour below complained of slight ceiling leak. After calling Prima Seal, they were prompt to send a specialist to check and there was indeed slight leak. The chemical infusion process (basically flooding the bathroom floor) was done on another day which took a few hours and then it was cleaned up properly by Prima. After few weeks, water test conducted by HDB contractor was passed (meaning no more leak). Great job to Prima Seal and saved me the hassle of having to hack the bathroom floor and replace the waterproofing membrane. Highly recommended!read more
Serena Ho Nina
Serena Ho Nina
2017-03-02T09:44:23+0000
No more water leakage. Passed water tests after water proofing works by Prima Seal. Appreciate their professional service, time and effort to do joint inspection. �read more
Chyeseng Lim
Chyeseng Lim
2016-12-28T09:30:37+0000
Did some search on internet on waterproofing services and chance upon PrimaSeal. Compared prices and find PrimaSeal prices reasonable. The technicians did a survey first before providing a quotation. They are young folks but experience and know what they are doing. Half a day's job and the waterproofing on my side wall and second floor ceiling latch was completed. The waterproofing method used is great.. no hacking, just chemical infusion to seal up the cracks and pores on the concrete. No more leaking during heavy rain and we are very satisfied with the work.read more
Lina Cahyadi
Lina Cahyadi
2016-12-27T10:55:52+0000
Michael is very professional in handling my bathroom leakage issue despite my challenging neighbor. He offered me with a good economical solution which save my hassle from doing hacking on the floor. He is a responsible person who took his personal time off to monitor the water test in the bathroom following the repair work.His operation team works efficiently (although there's some minor white spots on the flooring and toilet bowl but they are fading over time).Overall, I am happy with the service given by Michael and team. Will definitely recommend them to those in need.read more
Dennis B Chia
Dennis B Chia
2016-09-26T09:49:34+0000
Jason was the first to respond over the phone. He was very prompt and responsible. I was also impressed by the good attitude by all their Staff, including Leon, who came to inspect my place. Approval process was done over email and they were very thorough in explaining the process. I am absolutely impressed with their workmanship. Highly recommended. Price is also very reasonable.read more
Glen Lee Churn Sern
Glen Lee Churn Sern
2016-09-13T14:12:09+0000
Contacted Prima Seal to do bathroom waterproofing after failing HDB water test. Mr Leon came to inspect the bathroom and offer quotation. They arranged for an appointment within a week and arrived promptly on the stipulated time. Infusion process was explained to us thoroughly and carried out professionally. As we had to do 2 bathrooms, they advised us to do one at a time so that we can still at least use 1 bathroom in the meantime. Due to some community "disagreements", Prima Seal willingly conducted a 2nd round of infusion just to satisfy their demands. They did their work until all parties were fully satisfied with the waterproofing results. After each infusion process, the crew ensured that the bathrooms were properly cleaned and no mess was left inside the house as well. These guys take pride in their work!I'm glad that I engaged them to do the non-hacking version of waterproofing. It eliminated any construction and now I'm very, very pleased with the results and service provided. One of the very few Singapore companies that strive for 100% customer satisfaction.read more
Jing Seow
Jing Seow
2016-09-09T14:14:50+0000
[Updates]The waterproofing is doing great as of 12 Jan '17, no more complaints from neighbour![/Updates]Very efficient on service and helpful in explaining the Infusion method!Contacted them in the morning, and got back straight after opening hours. Prima was even able to arrange a last minute inspection by their specialist so that we can have a quotation done up quickly.We also managed to book a slot with them just within 4 days of contact, very quick service! Just finished our Infusion today, and the personnel whom came down were very helpful in explaining the processes.Appreciate the help Prima has been rendering to us, it was really last minute request from us but efficient work from them! We hope to see the seepage issue fixed in few weeks to come after the chemical is fully cured.read more
Eileen Koh
Eileen Koh
2016-03-01T08:01:13+0000
Professional and prompt in their response. They helped me to troubleshoot the area that could potentially leak, and help in the resolution after that. Would highly recommend.read more
Next Reviews
Hwee Hiang
Hwee Hiang
2018-08-03T09:30:17+0000
My common toilet failed the HDB HIP water test and I did not want to hack my toilet to rectify the water leakage problem. After having read many good reviews and also getting specific information from Prima Seal's website, I decided to engage them to help me.My water leakage problem was a bit challenging and it took three treatments to finally rectify it and help me pass the HDB HIP water test. Throughout the process, Jason and his team were patient, committed and provided professional advice and competent service. The workers who carried out the treatments were polite and efficient, and always kept the place clean after finishing their work.I would highly recommend Prima Seal if you need a reliable company to help you with your water leakage problem!read more
Claire Ong Shu Fern
Claire Ong Shu Fern
2018-04-18T01:05:39+0000
I engaged Prima Seal Waterproofing to do my kitchen’s toilet flooring on 12 Mar 2018. Their service is wonderful! Punctual, polite and job done nicely! Jason from Prima Seal is the person whom I liasie with all the while in this project. He is helpful and will explained patiencely to me when I have doubts or problems as this is the first time I am doing this and I know nuts about it. Yesterday, 17 April 2018, HIP (HDB upgrading project team) came to my house to do the waterproofing test and guess what, we passed with flying colours! Thank you, Prima Seal and Jason for all the help. Good Job and well done!read more
Rick Ee
Rick Ee
2018-03-21T08:00:37+0000
My master bedroom toilet failed the water test in the recent HIP program by HDB. Contacted Prima Seal n had prompt attention n service. Service provided was very professional. The gentleman called “Ghana” who did the application of treatment was responsible, professional n thorough. He did a very good job and cleaned up after treatment was done. HDB came to redo the water leakage test after Prima Seal’s treatment n we passed the test. So thankful that no hacking n resurfacing of new tiles is needed as Prima Seal successfully solved the water leakage problem. Thank u Ernest n your team of professional people for the job well done. From Mei of Yishun Ring Road, Blk 238.read more
Joe Rha
Joe Rha
2018-02-04T23:59:01+0000
Happy CNY to all. Prima Seal has managed to solve the leaks. My case is more complicated and takes a few tries to stop the leak. The staffs are very fast in answering any queries. The slot in weekends are harder to book, and the neighbor and us are usually is only free on weekends. Needed both neighbor and us to be around when works are done. Overall is a good experience.read more
Andy Lo
Andy Lo
2017-11-20T03:36:54+0000
Neighbour below complained of slight ceiling leak. After calling Prima Seal, they were prompt to send a specialist to check and there was indeed slight leak. The chemical infusion process (basically flooding the bathroom floor) was done on another day which took a few hours and then it was cleaned up properly by Prima. After few weeks, water test conducted by HDB contractor was passed (meaning no more leak). Great job to Prima Seal and saved me the hassle of having to hack the bathroom floor and replace the waterproofing membrane. Highly recommended!read more
Serena Ho Nina
Serena Ho Nina
2017-03-02T09:44:23+0000
No more water leakage. Passed water tests after water proofing works by Prima Seal. Appreciate their professional service, time and effort to do joint inspection. �read more
Chyeseng Lim
Chyeseng Lim
2016-12-28T09:30:37+0000
Did some search on internet on waterproofing services and chance upon PrimaSeal. Compared prices and find PrimaSeal prices reasonable. The technicians did a survey first before providing a quotation. They are young folks but experience and know what they are doing. Half a day's job and the waterproofing on my side wall and second floor ceiling latch was completed. The waterproofing method used is great.. no hacking, just chemical infusion to seal up the cracks and pores on the concrete. No more leaking during heavy rain and we are very satisfied with the work.read more
Lina Cahyadi
Lina Cahyadi
2016-12-27T10:55:52+0000
Michael is very professional in handling my bathroom leakage issue despite my challenging neighbor. He offered me with a good economical solution which save my hassle from doing hacking on the floor. He is a responsible person who took his personal time off to monitor the water test in the bathroom following the repair work.His operation team works efficiently (although there's some minor white spots on the flooring and toilet bowl but they are fading over time).Overall, I am happy with the service given by Michael and team. Will definitely recommend them to those in need.read more
Dennis B Chia
Dennis B Chia
2016-09-26T09:49:34+0000
Jason was the first to respond over the phone. He was very prompt and responsible. I was also impressed by the good attitude by all their Staff, including Leon, who came to inspect my place. Approval process was done over email and they were very thorough in explaining the process. I am absolutely impressed with their workmanship. Highly recommended. Price is also very reasonable.read more
Glen Lee Churn Sern
Glen Lee Churn Sern
2016-09-13T14:12:09+0000
Contacted Prima Seal to do bathroom waterproofing after failing HDB water test. Mr Leon came to inspect the bathroom and offer quotation. They arranged for an appointment within a week and arrived promptly on the stipulated time. Infusion process was explained to us thoroughly and carried out professionally. As we had to do 2 bathrooms, they advised us to do one at a time so that we can still at least use 1 bathroom in the meantime. Due to some community "disagreements", Prima Seal willingly conducted a 2nd round of infusion just to satisfy their demands. They did their work until all parties were fully satisfied with the waterproofing results. After each infusion process, the crew ensured that the bathrooms were properly cleaned and no mess was left inside the house as well. These guys take pride in their work!I'm glad that I engaged them to do the non-hacking version of waterproofing. It eliminated any construction and now I'm very, very pleased with the results and service provided. One of the very few Singapore companies that strive for 100% customer satisfaction.read more
Jing Seow
Jing Seow
2016-09-09T14:14:50+0000
[Updates]The waterproofing is doing great as of 12 Jan '17, no more complaints from neighbour![/Updates]Very efficient on service and helpful in explaining the Infusion method!Contacted them in the morning, and got back straight after opening hours. Prima was even able to arrange a last minute inspection by their specialist so that we can have a quotation done up quickly.We also managed to book a slot with them just within 4 days of contact, very quick service! Just finished our Infusion today, and the personnel whom came down were very helpful in explaining the processes.Appreciate the help Prima has been rendering to us, it was really last minute request from us but efficient work from them! We hope to see the seepage issue fixed in few weeks to come after the chemical is fully cured.read more
Eileen Koh
Eileen Koh
2016-03-01T08:01:13+0000
Professional and prompt in their response. They helped me to troubleshoot the area that could potentially leak, and help in the resolution after that. Would highly recommend.read more