Job Description – Prima Seal Waterproofing Sales Department – Sales Coordinator / Admin Assistant

Description 

Prima seal is expanding and we are looking for employees to grow  with the company. With our professional experience in delivering the highest quality waterproofing services to our customers, Prima Seal waterproofing is fully dedicated to maintaining our strong position in the industry.

We are looking for waterproofing sales coordinator / admin assistant who provide vital support to a company’s sales team. They handle important administrative tasks, such as taking calls from potential clients, order processing, and act as an extension of the sales team when representatives are away from the office. Administrators also provide a point of contact for customers with queries about service orders or deliveries. An efficient sales support administrator contributes to quality customer service and helps the sales team meet its targets. They also provide important after-sales support when required.

Administrators require good organizational skills to coordinate all aspects of sales administration. They must be able to work accurately with great attention to detail so that they process orders quickly and efficiently. They must also be good communicators, working with other departments that are responsible for fulfilling orders or providing service to customers. Administrators require good clerical skills, together with computing and data entry skills.

Interested candidates please apply by forwarding a resume/cover letter outlining your suitable skills and experience to lewis@primaseal.com.

Responsibilities – Sales Coordinator / Admin Assistant

  • Answer inbound calls and contact inbound leads promptly
  • Compiling data on potential clients from sales calls
  • Arrange sales appointment and follow-up with clients
  • Support salesman/ sales technician on client follow-up
  • Preparation, sending out and filing of sales quotation/invoices
  • Updating of company Customer Relationship Management (CRM) system
  • Provide After-sales support
  • In charge of office operations and functionality
  • Other miscellaneous administrative jobs
  • To complete the task given within the agreed deadline
  • Inform person in-charge on updates or upon completion of task

Other Duties

  • Research for specific information via web
  • Simple compilation of data/photos
  • Updating of website content

 

Position Requirements – Formal Education and Certification

  • At least N’levels/ O’Levels or equivalent education is required. Diploma or degree in sales, business, marketing, building, civil/structural engineering or construction related fields will be advantageous.

Knowledge and Experience

  • No experience required and training will be provided. Candidates with past experience with sales coordinator, support or admin role will be preferred. Work experience within Roofing, Waterproofing, Plumbing or Construction will be preferred.
  • Extensive customer service experience in assessing and fulfilling customer needs.
  • Meeting specified standards with respect to products and services.
  • Exceptional oral and written comprehension, communication and presentation skills.
  • Experience with MS Office, as well as Customer Relationship Management/Sales software and other analytical or project management tools.
  • Extensive experience working in a team environment.

Working Conditions

  • Required to work indoors in office setting.

Personal Attributes

  • Ability to multi-task.
  • Self-starter.
  • Excellent written and verbal communication skills.
  • Exceptional interpersonal skills.
  • Excellent analytical and problem solving skills.
  • Ability to understand and react to customer needs.
  • Organizational skills.
  • Team player.
  • Able to prioritize.

Interested candidates please apply by forwarding a resume/cover letter outlining your suitable skills and experience to lewis@primaseal.com.